Notification in the change of P2P service for storage device products (NVR, DVR)

There will be a change in the service path of the P2P service for the following mobile products.
For the customers in use of the products and P2P services, please refer to the following guidelines.

  • • In case of updating the S/W of the listed products from a (v 4.x.x) version to the newest version (later than v 5.x.x)
  • • For the purposes of maintaining the mobile P2P service, proceed to update the Wisenet mobile application to the newest version and reset the device.


Series Product
P Series PRN-6410DB4, PRN-6405DB4, PRN-6400DB4, PRN-6410B4, PRN-6405B4, PRN-6400B4, PRN-3210B4, PRN-3205B4, PRN-3200B4, PRN-3210B2, PRN-3205B2, PRN-3200B2, PRN-1610B2, PRN-1605B2, PRN-1600B2
X Series XRN-6410DB4, XRN-6410B4, XRN-6410RB2, XRN-6410B2, XRN-3210B4, XRN-3210RB2, XRN-3210B2, XRN-1620SB1, XRN-1620B2, XRN-820S, XRN-420S
Q Series QRN-430S



HRX-435, HRX-434


Hanwha Vision is the leader in global video surveillance with the world's best optical design / manufacturing technology and image processing technology focusing on video surveillance business for 30 years since 1990.