Overview

Hanwha Vision is conducting a global brand survey starting in July 2025 to better understand customer perception and strengthen our communication strategy.
This page provides internal teams with key details, an official customer response script, and an FAQ guide to assist with inquiries.

Survey Details

• Purpose: 2025 global brand perception research
• Sender: Hanwha Vision Marketing Team (HQ marketing)
• Audience: Our customers and partners
• Delivery Method: Email newsletter with embedded CTA
• Incentive: A chance to win a voucher equivalent to $50, provided to randomly selected participants
• Personal Data: Email addresses are used only for reward delivery and will be deleted immediately after the survey ends
• Survey Period: From July 2025 until completion

Official Customer Response Script

If customers ask about the survey, please use the following official explanation.

*This is an official survey conducted by Hanwha Vision’s marketing team.
It is part of our 2025 brand research initiative. Participation is voluntary, and all responses will remain anonymous.

Frequently Asked Questions (Customer Facing)

Is this survey really from Hanwha Vision?

Yes, this is an official survey conducted by Hanwha Vision’s marketing team.

Do I have to participate in the survey?

Participation is completely voluntary. However, your feedback is highly valued and will help us strengthen our brand and improve communication with our customers and partners.

Will my personal information be collected? What is the email address used for?

We only request your email address to send the voucher if you’re selected as a winner. Your information will be used solely for this purpose and will be deleted immediately after the survey ends.

Where can I access the survey?

You can take the survey by clicking the CTA button in the email or through the survey pop-up banner that may appear on our platforms.

Can I receive the survey link again?

Of course. You can access the official survey here. If you have trouble accessing it, feel free to reach out to your Hanwha Vision representative.

*If you need to resend the survey link to a customer, please use the URL below.
https://interviewingap.nfieldmr.com/Interviews/ZWFB6/zVGxMAzAOlOHHf7odsut/?q_Session=9&q_Language=2

Notes

• The email inviting participation in the brand survey includes a footer message like the one below to help verify its authenticity.
  “This is an official message from Hanwha Vision. If you’d like to confirm this message, please reach out to your usual Hanwha Vision contact.”
• The voucher type may vary depending on the region, but the value will be equivalent to approximately $50.