Q. What is the initialization process?

Initialization will retain the video data but all settings including network settings will be initialized. Please check your model and conduct suitable initialization procedure accordingly.

If you encounter issues during initialization, please visit the Contact Us page on our website for customer support. (Customer Support – Contact Us – Contact Us)

1. IP Camera
       – There is a button for initialization on the back of the camera.
       – With the power on, press and hold this button for 5 seconds.
       – For information of the exact location of the button, please refer to the product manual.

2.DVR,NVR
        – Initialization procedure varies according to the product model.
        – Check your model and visit the Contact Us page on our website for information regarding initialization.

Hanwha Vision is the leader in global video surveillance with the world's best optical design / manufacturing technology and image processing technology focusing on video surveillance business for 30 years since 1990.