Q. Are there recommended OS and devices?

To receive video by connecting your handset to the NW equipment,
your handset must satisfy the following requirements.

[Android OS]
– CPU : 2.1GHz, 1.5GHz OctaCore or higher
– RAM : 3GB or higher
– OS version : 5.0 or higher

[iOS]
– CPU : 1.4GHz DualCore or higher
– RAM : 1GB or higher
– OS version : 10.0 or higher

※ The video service involves lots of data transmission, so if you use 3G or 4G (LTE) data communication service, excessive fees can be charged, according to your service provider’s policy.
※ To receive reliable video support, the network speed shall be as fast as 10Mbps, and when you access the 3G network or if you are in an unstable Wi-Fi connection environment, the video can be delayed or disconnected.
※ As Wi-Fi connections may not be secure, please install anti-virus software on your mobile device.

Hanwha Vision is the leader in global video surveillance with the world's best optical design / manufacturing technology and image processing technology focusing on video surveillance business for 30 years since 1990.