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Change «Max resolution restriction setting» to <OFF> using the setup page of App. Resolution restriction is released.
• On : Display of Full HD videos or lower are supported. • OFF : Display of Full HD videos or better are supported.
When multi-channels of videos that exceed the Full HD resolution are displayed simultaneously, their quality is not guaranteed. So, it is not recommended to release the setting. Since high-resolution video monitoring may be not smooth due to the network limitation, monitoring with mobile profile is not recommended.
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Live video seems to be intermittently unavailable. Please let us know recommended settings info.
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It is possible to monitor videos at the location where the systems are installed, but it is not poss
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Hanwha Vision is the leader in global video surveillance with the world's best optical design / manufacturing technology and image processing technology focusing on video surveillance business for 30 years since 1990.
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