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If the device is not detected from the IP Installer and iPOLiS Device Manager from a PC, Please check the following:
1. Disable Windows Firewall setting (Control Panel > Windows Firewall > Windows Fires enable/disable) At Private Network Setting / Shared Network Setting, disable Firewall.
2. Try to detect the device with anti-virus program (V3, Alyac, etc.) firewall setting disabled.
3. If a defected IP camera is connected, it may not be detected, but if multiple products fail to be detected, it is possible that the PC environment in use is the cause for the issue
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Hanwha Vision is the leader in global video surveillance with the world's best optical design / manufacturing technology and image processing technology focusing on video surveillance business for 30 years since 1990.
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