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Checklist: Please check if there is a connection from another phone using Admin ID.
In case of DVR, only one Admin account can be connected at the same time. In case of connections simultaneously, the person who connects last is connected, and the existing connection is disconnected.Admin Duplicate access is not allowed, so please create a User account for equipment that requires multiple simultaneous connections
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[DVR] No video is displayed (when ‘Video security transmission’ of DVR setting is ‘ON’.)
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Hanwha Vision is the leader in global video surveillance with the world's best optical design / manufacturing technology and image processing technology focusing on video surveillance business for 30 years since 1990.
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