2025.05.29
The London Borough of Hammersmith and Fulham
At a glance
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- Challenge
- Hammersmith and Fulham needed to upgrade its outdated analog surveillance for better public safety and comprehensive coverage.
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- Solution
- They installed Hanwha Vision's advanced multi-directional AI cameras, integrated IoT sensors, and enabled inter-agency data sharing.
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- Result
- The borough now has a state-of-the-art surveillance system that significantly improves safety, scalability, and wide-area coverage.
The busy London Borough of Hammersmith and Fulham is home to over 180,000 people living in high-density housing, along with many major public spaces including parks and the stadiums of Chelsea, Fulham and Queens Park Rangers football clubs.
Maintaining surveillance coverage to ensure the safety of citizens and businesses was of paramount importance to the local authority. The council needed to upgrade its existing surveillance system with high-definition cameras that provided greater situational awareness and 360-views of busy public spaces.
Multi-directional cameras enhance coverage
Smart technology solutions provider, North, designed the security solution that comprises 60 Hanwha Vision PNM-C34404RQPZ and PNM-9322VQP multi-directional PTZ cameras, and which replace analogue models across the borough.
The 5-channel AI PNM-C34404RQPZ model provides operators with extensive coverage using a PTZ and four cameras in one combination, with a powerful suite of analytics and detailed image quality of up to 4K. Likewise, the PNM-9322VQP features five sensors that provide 360-degree views, giving the coverage of five separate cameras, without the need for additional cabling or server space. Equipped with intelligent analytics, the cameras enhance operators’ situational awareness and responsiveness.
As part of a wider update, the system also works with connected air quality sensors and other Internet of Things (IoT) devices that increase insights available to leadership. Proactive steps can be taken to improve air quality such as reducing traffic flow on smaller roads, near public outdoor spaces or schools, or during specific times such as commuting hours.
Boosted multi-agency collaboration
Insights from the cameras are shared across departments in the borough and with the neighbouring Royal Borough of Kensington and Chelsea along with local police enforcement agencies, thereby improving the management of cross-borough events and boosting collaboration and knowledge-sharing.
Councillor Rebecca Harvey, H&F Cabinet Member for Social Inclusion and Community Safety, said: “Hammersmith and Fulham is determined to deliver London’s most efficient, effective and forward-thinking video surveillance system. It is part of the proactive steps we’re taking to protect women and girls, reduce crime and make our streets safer for our residents, businesses and visitors.”
Tony Oliver, Head of Physical Security at North said: “The investment H&F Council is making to enhance CCTV operations underlines its clear commitment to consistently improve the quality of the environment for people who live there.”
The London Borough of Hammersmith and Fulham, with the aid of Hanwha Vision, now has a leading video surveillance solution that improves safety, offers scalability as needs evolve, and provides wide-area coverage across the borough.
