Loading for more accurate data retrieval
NEW PRODUCT
5MP AI IR Dome Camera
12MP AI IR Fisheye Camera
Quick links
Suggested links
Technical Support Portal
Contact Sales
Contact CS
Toolbox plus
You can download Hanwha Vision's data.
2024.03.18
Most people look to financial institutions for products and services that fit their budget and improve their life. Then there are others who simply see them as “money stores.”
That’s how Kevin Owens, VyStar Credit Union’s Vice President of Security and Safety, refers to the criminal element that exists in the banking system.
To protect against such activity, VyStar recently chose Hanwha Vision security and surveillance solutions equipped with Automatic License Plate Recognition (ALPR) technology to safeguard its assets, protect its members and employees, and better serve its communities.
It’s a process that has changed significantly through the years. When Owens joined VyStar 25 years ago, the state of the organization’s video surveillance relied on “a 35mm camera activated by a remote switch behind a teller lane that was over a door,” he said.
VyStar started with VCR tapes, eventually evolving through generations of digital video using NVRs. “We started moving away from analog and into digital cameras,” Owens said. “We partnered with a company that had good cameras, so we were making progress, but still needed new technologies to keep pace with our growth.”
VyStar Credit Union has grown to more than 60 branch offices and more than $11 billion in assets since its start in 1952. Today, it is the second-largest credit union in Florida. Headquartered in Jacksonville, VyStar has a footprint from Central to North Florida — including 250 remote ATMs, 18 high school branches and remote office buildings in Jacksonville and Orlando.
When VyStar learned of Hanwha Vision’s new ALPR cameras, they knew they’d found the right fit to revamp their security efforts.
“If someone commits a crime in our drive-through lanes, it can be hard to capture any additional information due to license plates being obscured by poor lighting,” said Jeff McDonald, VyStar Security Operations Manager. “We were simply wowed by how well the Hanwha Vision cameras could accurately capture data in the dark, or in any lighting condition.”
In addition to the low-light features, VyStar was also impressed with another capability that complied with a Florida law requiring vehicles to include a white light that makes the license plate visible from 50 feet.
This light typically washes out plate numbers and makes them impossible to be read by most video cameras, including the system previously used by the credit union. The Hanwha Vision ALPR cameras use software that can filter out ambient light and clearly identify the license plate number.
VyStar started testing the Hanwha Vision ALPR cameras in a few branches, working with its long-time security integration partner STANLEY Security.
“We immediately started getting better image quality and performance from the Hanwha Vision cameras than from the camera system that cost a lot more,” Owens recalls. VyStar soon began replacing all their video cameras with Hanwha Vision models, also including 360-degree cameras and other models. This includes teller lines, waiting areas and hallways inside the branches. Exterior security includes a 360-degree view of the building perimeter in addition to the drive-through lanes and the ATM stations. All camera data and alarms are routed back to VyStar’s 24/7 security operations center (SOC).
The credit union uses motion-based analytics to trigger most video events and for transaction mapping. “We know precisely when and where an alarm is triggered, which is a huge benefit to our security personnel,” McDonald said.
With the new Hanwha Vision cameras, especially the ALPR technology, VyStar can now more easily capture fraudulent transactions. “Capturing the license plates and being able to turn them over to law enforcement immediately makes a huge difference,” Owens said.
VyStar is also having more success in deterring vandalism and theft.
“We may not be able to identify them just by looking at their face, but if they have a vehicle, we are going to get that license plate,” said Jim Kelly, PSP, Security Operations Center Supervisor at VyStar Credit Union.
The new technology also helps VyStar work closely with the police on matters that may not have originated at the branch, but still threaten the larger community, such as car jackings that can turn into a forced withdrawal of money from the ATM. VyStar offers an online link system for officers to be able to download videos retrieved by the SOC of incidents under investigation.
VyStar also uses two different video management system partners to cover its needs. The company uses a Milestone VMS at its corporate headquarters, which has close to 600 cameras. All branches and ATMs use a solution that VyStar teamed with Verint to create. With the large amount of storage video systems required and the credit union’s concerns about keeping relevant images for future evidence, VyStar helped Verint design a software program that saves three or four snapshots of each transaction.
Previous
Yalova Ro-Ro Port Terminal: rolling 24/7 protection with AI-powered video
Next
MOD Pizza Puts “Squad Safety” First with Hanwha Vision Surveillance Solutions
Wilson Bank & Trust, Modernizes Video Surveillance Infrastructure with Panoramic cameras and IR Dome Cameras “The ability to work with a company that does everything from manufacturing the chipset and camera to developing the software was a game-changer for us. We knew it would give us tremendous peace of mind.” Elvis Huff, Assistant Vice-President and […]
Hanwha Vision Wisenet Cameras Help Provide Columbia Bank with More Efficient Video Surveillance and a Safer Community “Hanwha Vision has been a phenomenal partners. We’re very pleased with the solution from Cook Security Group, Hanwha Vision, and Genetec and we look forward to completing all phases of the project.” – Ross A. Armstrong, Columbia Bank […]
Multiple Analog Video Systems Transform into Central Network System “The comprehensive solution fully met our expectations and allowed us to build a solid foundation for the security systems in future” – Konovalov Ihor Viktorovich, Director of Security Department, UKRGAZBANK ♦ Challenge JSB “UKRGASBANK” is a universal bank with a focus on green finance. Established in […]
Ibercaja reinforces the security of its branches with Hanwha cameras and anti-vandal mini domes “It is important for our colleagues and customers to know our branches are safe, but without violating their privacy when they carry out transactions” – José Miguel Perigot, Technical Manager of Security at Ibercaja ♦ Challenge Many of Ibercaja’s branches had […]
It may take a while for the document to be ready for download.
Hanwha Vision is the leader in global video surveillance with the world's best optical design / manufacturing technology and image processing technology focusing on video surveillance business for 30 years since 1990.
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.