We have been informed that some individuals may have noticed an unfamiliar or unauthorized charge appearing on their credit card statements under the name Hanwha Vision America.
Hanwha Vision America has not engaged in any fraudulent activities related to these charges. We are currently working with our credit card service provider to investigate why our company name may be appearing on certain credit card statements.
At this time, we encourage all customers and members of the public to carefully review their recent financial transactions. If you identify a charge that you do not recognize or did not authorize, please take the following steps immediately:
- Contact your bank or credit card provider to report the charge.
- Request that the transaction be investigated and, if necessary, disputed.
- Monitor your account statements closely for any additional unauthorized activity.
- Consider temporarily freezing or replacing your card if recommended by your financial institution.
If you believe the charge may be connected to our organization or services, please contact our support team at customerservice@hanwha.com or 877-213-1222 so that we can review the matter promptly.
We appreciate your cooperation.