2026.10.26

Everything is Clearer: AI Intercom with Advanced Video and Audio

5MP AI Camera, 84dB Speaker, and Beamforming Microphones in a Single Device

Hanwha Vision, a global leader in video surveillance solutions, introduces the TID-A800—a next-generation enterprise security solution designed to combine intelligent surveillance, audio communication, and access control into a single compact device.

By integrating AI-powered video analytics, proactive audio messaging, and full-duplex two-way communication into one platform, the TID-A800 drastically reduces installation complexity and ensures uninterrupted operations even in the most challenging environments. Built with a slim mullion-mount* form factor, the device features a Wisenet 9 series AI-powered 5MP camera, a powerful 84 dB speaker, and studio-grade dual beamforming microphones to deliver complete situational awareness and agile security responsiveness.

*What is a Mullion Mount?

Originally an architectural term, a "mullion" refers to the vertical frame or bar dividing adjacent windows or doors. In the security industry, a mullion mount features an ultra-slim profile (typically 4–5 cm wide), allowing it to be screwed directly onto narrow aluminum or glass door frames without the need to cut large holes in the wall. With a width of just 49 mm, the TID-A800 fits seamlessly onto narrow loading dock doorframes, retail entrances, or slim glass building profiles.

From high-traffic retail entrances to gated communities and financial institutions, the TID-A800 delivers immediate on-site awareness through a single device, enabling rapid decision-making and direct interaction with visitors.

Dual NPU-Powered Wisenet 9 SoC and Advanced Visual Intelligence

At the core of the TID-A800 is Hanwha Vision's high-performance Wisenet 9 SoC. Powered by a Dual NPU architecture, it delivers AI-based image enhancement for the 5MP high-resolution sensor, extreme WDR (120dB) to overcome challenging backlight conditions, and AI-driven WiseStream technology for efficient bandwidth reduction. Working alongside WiseNRⅡ, the device maintains sharp, detailed footage even in harsh backlight or low-light scenes.

Deep learning-based object classification natively detects and categorizes people, faces, vehicles, and license plates, capturing rich attribute metadata and BestShot images for powerful forensic search. When paired with a VMS that supports similarity search (such as BLAZE), the provided metadata can be utilized to rapidly track individuals of interest across multiple cameras.

Furthermore, intercoms traditionally struggle with visitor identification because wide-angle lenses make faces appear small unless the person stands extremely close. To solve this, the TID-A800 features Adaptive Face Zoom. The device generates a virtual secondary channel that automatically tracks, digitally zooms in, and crops the visitor's face. Operators can choose to view the full wide-angle video or the cropped face-only channel. If multiple visitors arrive simultaneously, the camera dynamically adjusts the zoom to keep all faces within the frame.

Smart Audio Engineering for High-Noise Environments

The TID-A800 is equipped with upgraded dual beamforming MEMS microphones that effectively suppress traffic, machinery, and wind noise, isolating the speaker’s voice to deliver crystal-clear audio to the operator. Coupled with an 84 dB high-output speaker and Acoustic Echo Cancellation (AEC) technology, it guarantees natural, full-duplex two-way communication, even in deafening environments.

The audio output also adapts dynamically to environmental sound levels. The Automatic Volume Control (AVC) feature automatically lowers the volume in quiet settings and boosts it in loud environments to maintain optimal intelligibility. Additionally, a built-in Health Check function allows operators to monitor audio levels and device health remotely, streamlining maintenance and system reliability.

With standard SIP 2.0 protocol support, the device integrates directly with existing VoIP and PBX phone systems.

Intelligent Analytics via WiseAI Apps

Without extra hardware or licenses, embedded intelligent analytics expand video and audio capabilities for advanced security and business intelligence.

Includes People Counting to track foot traffic trends and Crowd Counting to alert operators when an unusual number of people gather near an entrance. It also provides comprehensive situational awareness through virtual line crossing, loitering, intrusion, and slip-and-fall detection.

Enterprise Integration and Cyber Security

The TID-A800 supports seamless integration with leading VMS platforms, including Genetec, Milestone, Wisenet WAVE, and BLAZE. Complex Boolean event logic allows users to create customized triggers and distribute real-time notifications via the built-in speaker, alarm outputs, FTP/SFTP upload, email, HTTP/HTTPS/TCP, and MQTT. Physical infrastructure control is enhanced by Dual Power support for redundant power reliability and a built-in Relay to directly trigger and drive door strikes.

On the cybersecurity front, the device meets strict enterprise compliance requirements with a Secure Element certified to FIPS 140-3 Level 3 and CC EAL6+. It incorporates Secure Boot, encrypted firmware, and Software Bill of Materials (SBOM) compliance. Physically, the ruggedized housing features IP66/IP67 weatherproofing, IK10 vandal resistance, NEMA 4X ratings, and an internal casing tamper switch to prevent unauthorized physical interference.

Key Features of the TID-A800:

  • 5MP AI Camera: Equipped with Wisenet 9 series high-performance SoC and a 167° horizontal field of view.

  • Precision Object Classification: Categorizes people, faces, vehicles, and license plates with BestShot capture.

  • Adaptive Face Zoom: Real-time tracking and cropping of visitor faces delivered through a virtual video channel.

  • Smart Audio Management: Automatic Volume Control (AVC) and Health Check (remote volume testing).

  • 84dB Speaker & Beamforming Mics: Dual MEMS microphones and AEC technology deliver clear, full-duplex communication in noisy areas.

  • Unified Communications Integration: SIP 2.0 support for seamless VoIP/PBX phone systems .

  • WiseAI App (Video Analytics): Built-in business intelligence (people/crowd counting) and security events (slip-and-fall, loitering, intrusion, line crossing).

  • Flexible Logic & Hardware Controls: Supports Boolean logic for complex event triggers, dual power redundancy, and an onboard relay for door strike control.

  • Real-Time Multi-Notification: Alerts sent via speaker broadcast, alarm out, FTP, email, HTTP/S, TCP, and MQTT.

  • Enterprise VMS Compatibility: Fully compatible with Genetec, Milestone, Wisenet WAVE, and BLAZE environments.

  • Top-Tier Cybersecurity: FIPS 140-3 Level 3, CC EAL6+ Secure Element, Secure Boot, and SBOM alignment.

  • Ruggedized Hardware Design: IP66/IP67, IK10, and NEMA 4X certified with a built-in case tamper switch.

Discover more about how the TID-A800 transforms your security infrastructure with integrated video, audio, and visual intelligence here.

TID-A800
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