Hanwha Vision, a global leader in video surveillance and security solutions, introduces the Retail & Business AI Pack – AIA-C01RET, a purpose-built solution designed to address the unique needs of retail and business environments. With a focus on enhancing safety, minimizing theft, and improving operational efficiency, this advanced AI pack provides retailers with powerful tools to optimize their operations and deliver an exceptional customer experience.

The Retail & Business AI pack can identify both people and shopping carts in real time, allowing managers to monitor store activity with precision. Advanced people counting, including gender classification, provides retailers with detailed insights into customer demographics, enabling data-driven decision-making to refine marketing strategies and improve in-store layouts.

Queue management is another standout feature, ensuring smoother operations during peak hours. The system tracks queues for both people and shopping carts, automatically notifying managers when specific thresholds are reached. This enables rapid responses, such as deploying additional cashiers, to reduce wait times and enhance customer satisfaction.

To further optimize retail spaces, the AIA-C01RET offers heatmap analysis. By visualizing customer movement and shopping cart usage patterns, store operators can identify high-traffic zones, adjust product placement, and refine store layouts to improve the overall shopping experience.

Safety is also a key focus of this solution. The Retail pack detects blocked exits, ensuring compliance with OSHA standards and preventing fines by alerting staff to any obstructions to an emergency exit. It also includes slip-and-fall detection, which provides immediate notifications to staff, reducing liability risks and improving customer safety. Additionally, this retail pack can identify missing fire extinguishers, safeguarding stores from potential safety hazards and penalties.

The Retail pack’s capabilities extend to detecting unusual behaviors, such as loitering or unauthorized door use. By triggering alarms and notifications in real time, the system helps store managers maintain a secure and efficient environment.

With its comprehensive suite of features, the Retail & Business AI Pack empowers businesses to elevate their operational efficiency and customer satisfaction. From enhancing safety and minimizing theft to providing actionable insights through advanced analytics, this solution is a game-changer for retail and business environments.

Key features of the new Hanwha Vision Retail & Business AI pack include:

Detect people and shopping carts
Line crossing, IVA area (Loitering/Intrusion/Enter/Exit)
Advanced people counting (including gender type) and shopping cart counting
Heatmap for shopping cart and people
Queue events for shopping cart and people
Blocked exit detection
Slip & fall detection