{"id":1463083,"date":"2024-03-18T13:36:09","date_gmt":"2024-03-18T04:36:09","guid":{"rendered":"https:\/\/www.hanwhavision.com\/solutions\/case-study\/1463083\/"},"modified":"2025-04-30T09:04:53","modified_gmt":"2025-04-30T00:04:53","slug":"florida-credit-union-transforms-security-infrastructure-with-alpr-cameras-from-hanwha-techwin","status":"publish","type":"hws_case_study","link":"https:\/\/www.hanwhavision.com\/ar\/solutions\/case-study\/1463083\/","title":{"rendered":"Florida Credit Union Transforms Security Infrastructure with ALPR Cameras from Hanwha Vision"},"content":{"rendered":"\n
\n\t\t

“We were simply wowed by how well the Hanwha Vision<\/span> cameras could accurately capture data in the dark, or in any lighting condition.\u201d\r\n\r\n<\/h3>\n\t\t\n\t\t
\n\t\t\t\t
Jeff McDonald<\/div>\n\t\t\n\t\t\t\t
VyStar Security Operations Manager<\/div>\n\t\t\t<\/div>\n\t<\/div>\n\n\n\n
\n
\"\"<\/figure><\/div>\n\n\n
<\/div>\n\n\n\n

Most people look to financial institutions for products and services that fit their budget and improve their life. Then there are others who simply see them as \u201cmoney stores.\u201d<\/p>\n\n\n\n

That\u2019s how Kevin Owens, VyStar Credit Union\u2019s Vice President of Security and Safety, refers to the criminal element that exists in the banking system.<\/p>\n\n\n\n

To protect against such activity, VyStar recently chose Hanwha Vision<\/span> security and surveillance solutions equipped with Automatic License Plate Recognition (ALPR) technology to safeguard its assets, protect its members and employees, and better serve its communities.<\/p>\n\n\n\n

It\u2019s a process that has changed significantly through the years. When Owens joined VyStar 25 years ago, the state of the organization\u2019s video surveillance relied on \u201ca 35mm camera activated by a remote switch behind a teller lane that was over a door,\u201d he said.<\/p>\n\n\n\n

VyStar started with VCR tapes, eventually evolving through generations of digital video using NVRs. \u201cWe started moving away from analog and into digital cameras,\u201d Owens said. \u201cWe partnered with a company that had good cameras, so we were making progress, but still needed new technologies to keep pace with our growth.\u201d<\/p>\n\n\n\n

VyStar Credit Union has grown to more than 60 branch offices and more than $11 billion in assets since its start in 1952. Today, it is the second-largest credit union in Florida. Headquartered in Jacksonville, VyStar has a footprint from Central to North Florida \u2014 including 250 remote ATMs, 18 high school branches and remote office buildings in Jacksonville and Orlando.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Keeping Compliant<\/strong><\/h3>\n\n\n\n

When VyStar learned of Hanwha Vision<\/span>\u2019s new ALPR cameras, they knew they\u2019d found the right fit to revamp their security efforts.<\/p>\n\n\n\n

\u201cIf someone commits a crime in our drive-through lanes, it can be hard to capture any additional information due to license plates being obscured by poor lighting,\u201d said Jeff McDonald, VyStar Security Operations Manager. \u201cWe were simply wowed by how well the Hanwha Vision<\/span> cameras could accurately capture data in the dark, or in any lighting condition.\u201d<\/p>\n\n\n\n

In addition to the low-light features, VyStar was also impressed with another capability that complied with a Florida law requiring vehicles to include a white light that makes the license plate visible from 50 feet.<\/p>\n\n\n\n

This light typically washes out plate numbers and makes them impossible to be read by most video cameras, including the system previously used by the credit union. The Hanwha Vision<\/span> ALPR cameras use software that can filter out ambient light and clearly identify the license plate number.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Seeing Results<\/strong><\/h3>\n\n\n\n

VyStar started testing the Hanwha Vision<\/span> ALPR cameras in a few branches, working with its long-time security integration partner STANLEY Security.<\/p>\n\n\n\n

\u201cWe immediately started getting better image quality and performance from the Hanwha Vision<\/span> cameras than from the camera system that cost a lot more,\u201d Owens recalls. VyStar soon began replacing all their video cameras with Hanwha Vision<\/span> models, also including 360-degree cameras and other models. This includes teller lines, waiting areas and hallways inside the branches. Exterior security includes a 360-degree view of the building perimeter in addition to the drive-through lanes and the ATM stations. All camera data and alarms are routed back to VyStar\u2019s 24\/7 security operations center (SOC).<\/p>\n\n\n\n

The credit union uses motion-based analytics to trigger most video events and for transaction mapping. \u201cWe know precisely when and where an alarm is triggered, which is a huge benefit to our security personnel,\u201d McDonald said.<\/p>\n\n\n\n

With the new Hanwha Vision<\/span> cameras, especially the ALPR technology, VyStar can now more easily capture fraudulent transactions. \u201cCapturing the license plates and being able to turn them over to law enforcement immediately makes a huge difference,\u201d Owens said.<\/p>\n\n\n\n

VyStar is also having more success in deterring vandalism and theft.<\/p>\n\n\n\n

\u201cWe may not be able to identify them just by looking at their face, but if they have a vehicle, we are going to get that license plate,\u201d said Jim Kelly, PSP, Security Operations Center Supervisor at VyStar Credit Union.<\/p>\n\n\n\n

The new technology also helps VyStar work closely with the police on matters that may not have originated at the branch, but still threaten the larger community, such as car jackings that can turn into a forced withdrawal of money from the ATM. VyStar offers an online link system for officers to be able to download videos retrieved by the SOC of incidents under investigation.<\/p>\n\n\n\n

VyStar also uses two different video management system partners to cover its needs. The company uses a Milestone VMS at its corporate headquarters, which has close to 600 cameras. All branches and ATMs use a solution that VyStar teamed with Verint to create. With the large amount of storage video systems required and the credit union\u2019s concerns about keeping relevant images for future evidence, VyStar helped Verint design a software program that saves three or four snapshots of each transaction.<\/p>\n","protected":false},"excerpt":{"rendered":"

Most people look to financial institutions for products and services that fit their budget and improve their life. Then there are others who simply see them as \u201cmoney stores.\u201d That\u2019s how Kevin Owens, VyStar Credit Union\u2019s Vice President of Security and Safety, refers to the criminal element that exists in the banking system. To protect […]<\/p>\n","protected":false},"featured_media":1462116,"template":"","hws_case_study_cat":[382],"hws_case_study_country":[19714],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hanwhavision.com\/ar\/wp-json\/wp\/v2\/hws_case_study\/1463083"}],"collection":[{"href":"https:\/\/www.hanwhavision.com\/ar\/wp-json\/wp\/v2\/hws_case_study"}],"about":[{"href":"https:\/\/www.hanwhavision.com\/ar\/wp-json\/wp\/v2\/types\/hws_case_study"}],"version-history":[{"count":3,"href":"https:\/\/www.hanwhavision.com\/ar\/wp-json\/wp\/v2\/hws_case_study\/1463083\/revisions"}],"predecessor-version":[{"id":1481674,"href":"https:\/\/www.hanwhavision.com\/ar\/wp-json\/wp\/v2\/hws_case_study\/1463083\/revisions\/1481674"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hanwhavision.com\/ar\/wp-json\/wp\/v2\/media\/1462116"}],"wp:attachment":[{"href":"https:\/\/www.hanwhavision.com\/ar\/wp-json\/wp\/v2\/media?parent=1463083"}],"wp:term":[{"taxonomy":"hws_case_study_cat","embeddable":true,"href":"https:\/\/www.hanwhavision.com\/ar\/wp-json\/wp\/v2\/hws_case_study_cat?post=1463083"},{"taxonomy":"hws_case_study_country","embeddable":true,"href":"https:\/\/www.hanwhavision.com\/ar\/wp-json\/wp\/v2\/hws_case_study_country?post=1463083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}